Telephone Kenya helps me to connect with family and friends in Kenya at a relatively lower cost. It is a good and affordable but still relatively expensive when compared with other service providers. It would do a good favor to its clients if it lowered its cost and made the calling procedures more flexible. For instance if i missed a digit when typing i have to end the call first then retype, i also don't have to write a number on paper first when calling if this contact number is in my phone address, i would appreciate if you looked into this.

Appreciate that wave offered to give me bonus minutes for delay/problem that would be normal elsewhere.

I have used this method of topping up my friends credit many times. It's always easy and very quick and I would recommend using this.